Consumers, please read your warranties

Attention all consumers:

Please read your warranties, either before or immediately after purchasing a product. Most companies will have their warranty agreements available either on-line, or you may request at your place of purchase to read the warranty before handing over your hard-earned.

Please, for the love of all customer service people worldwide, read your warranties and understand what obligations you as the customer have to the company you are purchasing from, and what obligations that company has to you as the customer.

If anything is left out, or appears ambiguous, ask about it. Sometimes sneaky companies like to leave things a little cloudy so they have some leeway in the event of a problem. If this concerns you, perhaps buy from another company.

I’m sick of talking to people who invent portions of warranty agreements to suit their own selfish needs. They cause arguments and waste time; precious time I could be spending solving genuine problems of customers who aren’t ignorant, arrogant, or outright stupid.

You can’t work around a warranty. They’re written by teams of smart lawyers who know more about the law than you do. You either accept it or you don’t. There’s no leeway. Don’t like it? Don’t buy the product.

Once again, I state: please, customers, please read your warranty agreements; thoroughly and thoughtfully. They’re typically only a page or two in length. You have five minutes to read it. I don’t have five minutes to argue the finer points of it with you all several times a day. I have work to do, and you probably do too.

Stop wasting everyones’ time.